Attends training and maintains a basic knowledge of procedures
to ensure compliance with the laws and regulations governing
financial institutions, as they apply to your position and job
responsibilities, with an emphasis on the BSA/AML/CIP,
Regulation E, and Regulation CC (required quarterly).
Complete monthly, quarterly, or annual certification of assigned
accounts.
Assists with processing of in-clearing items, rejects, returns and
research.
Responsible for the research of customer issues related to their
accounts, such as IRA, ATM, Internet account, etc.
As directed by the manager, make necessary changes to policy
and procedure manuals.
As directed by the manager, may assist with product development and testing of new products.
Performs other duties as assigned.

To perform this job successfully, an individual must be computer literate and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or general education degree (GED) and two years related experience and or training. Good customer service skills, proficient in PC environment using Microsoft Windows applications, i.e., Word and Excel.
Must have excellent understanding of the features and benefits of the Branch Operations Department's products and services. Maintains a strong knowledge of FDIC insurance coverage and Independence Bank's Disclosure Statement in order to effectively assist branches.

Newport Beach, CA

Full Time